Product Warranty

ACDelco Automotive Parts are warranted throughout Australia against faulty workmanship and materials as per the following matrix:

PRODUCTWARRANTY
AGM - Absorbed Glass Mat Battery
Vehicles fitted with Stop / Start system18 Months from date of purchase.
Car / SUV / 4WD - private use36 months from date of purchase.
Trucks / Commercial / Industrial12 months from date of purchase.
Taxi6 months from date of purchase.
Deep Cycle (HCM Series)
Cycling Applications6 months from date of purchase.
Cranking / Marine applications24 months from date of purchase.
EFB - Enhanced Flooded Battery
Vehicles fitted with Stop / Start system18 Months from date of purchase.
Car & SUV - private use36 months from date of purchase.
4WD12 months from date of purchase.
Trucks / Commercial / Industrial12 months from date of purchase.
Taxi6 months from date of purchase.
LMA - Low Maintenance Accessible Batteries
Car & SUV - private use24 months from date of purchase.
4WD12 months from date of purchase.
Trucks / Commercial / Industrial12 months from date of purchase.
SMF - Sealed Maintenance Free Batteries
Car & SUV - private use36 months from date of purchase.
4WD12 months from date of purchase.
Trucks / Commercial / Industrial12 months from date of purchase.
Taxi6 months from date of purchase.
Marine24 months from date of purchase.

If an ACDelco Automotive Part is defective (other than for the warranty exclusions specified below) during the applicable period, we will replace or repair it at our cost. To make a claim please return the part to the place of purchase, or your nearest authorised ACDelco stockist. This voluntary warranty is given by GM Holden Ltd (trading as ACDelco) of 191 Salmon Street, Port Melbourne, Victoria, Australia. For customer assistance, please call us toll free on 1800 ACDelco (1800 223 352).

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure. The benefits under this warranty are in addition to other rights and remedies you may have at law.

Warranty Conditions

This warranty does not cover:

  • Normal wear and tear.

  • Labour for removal, and replacement of the unit, from the vehicle unless prior written approval has been obtained from ACDelco.

  • Parts which have been subjected to deliberate abuse.

  • Conditions resulting from abnormal wear, negligence, alterations or accidents.

  • Incorrect fitment.

  • Parts used in an incorrect application or parts that are not used for their intended purpose.

Warranty FAQ’s

Q. Will using ACDelco parts void my new vehicle warranty offered by the vehicle manufacturer?

A. As ACDelco products are made to exacting standards, their use should not affect your vehicle warranty provided the correct part is used and is correctly fitted. However, if the use of a correctly installed ACDelco part causes a component failure in your vehicle that is not covered by the manufacturer, ACDelco will, subject to the above Warranty Conditions, cover the cost of repair.

Q.The manufacturer of my vehicle has rejected a warranty claim as they are claiming the failure was caused by a faulty ACDelco part, will ACDelco cover the repairs?

A. In the unlikely event that it is determined that an ACDelco part has led to a component failure in your vehicle ACDelco will cover the cost of the repair, subject to the above Warranty Conditions.

Q. How do I make a warranty claim?

A. In the first instance contact the place of purchase. Should you require further assistance contact ACDelco on 1800 223 352.